If you are unsure how to obtain your specs, you can search "System Information" in your Cortana bar in the bottom left (near the Start menu). System specs (you can view minimum system requirements here) If none of the above resolve your issue, please include/attach the following information when contacting Support to help us investigate further: 1. NET Framework Repair Tool: Additional Support - Information to Send Us Verify that your Windows 10 is running the current version/build: Version 2009/Build 19042 (October 2020) 6.NET Framework 4.5įor errors such as 0x80070643, you may also try running Microsoft's.
Once the "Verifying" process is complete, re-launch Core. Note that we are unable to provide guidance or instruction for specific firewall, antivirus, proxy networks, or VPN troubleshooting.
To do this, you may need to use Microsoft's Program Install and Uninstall troubleshooter found here (if it doesn't appear in Settings > Apps & features): Core Won't Run (After Successful Installation) 1. If none of the aforementioned steps work, you may also try uninstalling Unreal Engine 4 Prerequisites in Windows (they will be reinstalled when you run the Core Installer again). Uninstall Unreal Engine 4 (UE4) Prerequisites NET 4.5): įor errors such as 0x80070643, you may also try running Microsoft's. NET Framework 4.5 (unless your PC is already running. 8.NET Framework 4.5Ĭore requires Microsoft. Once at the three-dot menu, click "Verify": If it again fails, click the three-dot menu at the lower-right (see screen below): Locate Core in your Epic Games Library and attempt to launch Core. no Core icon in your System Tray), proceed to the next step. If Force Verify does not appear for you (e.g. Once you have run Force Verify, close out Core from the System Tray and restart it from the Launcher.
Right-click that icon and select "Force Verify Files" (see screen below): Locate the Core icon in your System Tray on the bottom-right. Run "Force Verify"Īttempt to launch Core again from the Launcher. Verify that your Windows 10 is running the current version/build: Version 2009/Build 19042 (October 2020) 7.
Update Video DriversĮnsure that all of your video drivers are up to date:ĪMD/Radeon: 6. Attempting to install to another drive can result in errors. Install to same drive as your Windows 10 OSĬore must be installed to the same drive as your Windows 10 operating system (typically your C: drive). If you do not have enough space on your HDD/SSD, Core will not install. Ensure you have enough HDD/SSD spaceĬore requires ~5GiB of HDD/SSD space, plus future updates, content, and patches may increase that size. You may also try adding exclusions to Windows Security that may be preventing writing to your registry ( )
Try allowing exceptions for Core in your firewall, antivirus, proxy network, or VPN software which may be preventing the install. Antivirus, Firewall, Proxy Network, & VPN's Your computer must meet the system requirements to install and run Core, which can be found here.